Monitoring Drive-Thru Service Efficiency in McAuto Restaurants; /v3_images/project_cards/mcdonalds_project_card_drive_thru_monitoring.png; 11; McDonald's; USA; McDonald's logo; 1; Automated collection and analysis of the service quality data, such as queue length and waiting time. Data acquisition via the customized Tibbo Project System controllers installed in each fast-food restaurant. SaaS offer for franchisees.; /downloads/open/aggregate/case_study_uas.pdf; ; ; ; ; ;